Terms & Conditions

Please note the following in regard to the legislated VAT increase which is effective from 1 April 2018:

  • Our last orders for the month of March (at 14%) will be processed by 2.00pm on Thursday 29 March 2018.
  • Any orders placed thereafter will be invoiced on 2 April and the invoice will carry VAT at 15%.
  • All prices on our website are excluding VAT, but for orders placed after 1 April, the order confirmations will reflect VAT at 15%.
  • Any credit notes issued after the 1st of April 2018, relating to invoices issued prior to 1st of April 2018, will be credited at the original 14% VAT rate.
  • Any client quotations issued but not delivered prior to 1 April, will carry VAT at 15% if invoiced and/or delivered after 1 April.

Order Procedure – MAN Dealers & MAN Staff


  • All products on the website are pre-order products, which means we brand the product when we get your order.
  • There is a Minimum Order Quantity on every product on this website, please note that and that the Unit Price (Ex VAT) is shown
  • Once you have completed checkout, your order will be received by a Sales Assistant who will send you a formal quote.
  • All shipping costs will be added on the quote and are defined in our Terms & Conditions
  • A production lead time of 7-10 Days applies to all orders


No exchanges or returns apply as each item is manufactured to order, to specification.

Shipping Fees

Shipping Fee: Please note that orders below R1000 excl. VAT will carry a delivery charge of R85.00. Should your order exceed R1000.00 excl. VAT, it will be shipped free of charge.


Estimated time of Delivery

  • Please note that a production lead time of 7-10 Working Days Applies.
  • Once production has been completed, orders will be delivered within 5 working days anywhere in South Africa
  • No unpaid orders will be dispatched.

Wash Care

In accepting these terms & conditions i agree to care for my purchased garments according to the clear instructions in the sapphire wash care instructions provided for download. Wash Care Instructions >>

PLEASE NOTE: Due to cheque fraud, cheques are NOT accepted as payment. Any deposits made by cheque into our bank account will be subject to a mandatory 15 working day waiting period to ensure funds have cleared, before any stock will be dispatched.